Complimentary delivery to the UK over £75.Complimentary delivery to the US over $150.Complimentary delivery to the EU over €125.Complimentary delivery to Canada over CA$225.Complimentary delivery to AU and NZ over A$300.Complimentary delivery to Japan over ¥25,000. Gift wrap and a handwritten note on request.

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About an order, a candle that isn’t burning the way it should, a gift, or anything else. We reply within two working days.

Email
support@lanthorn.shop

We sell online only. Our workshop in Edinburgh is where everything is made, and it isn’t open to visitors, so email is the way to reach us.

Before you write: the questions page answers most things about delivery and returns, and the care guide covers tunnelling, soot and wicks.

So we can reply. We won’t add you to any list.

It’s on your confirmation, for example LAN-12345.

Up to 2,000 characters.

Sending opens your email app with your message ready to go to support@lanthorn.shop.

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