Write to us
About an order, a candle that isn’t burning the way it should, a gift, or anything else. We reply within two working days.
- support@lanthorn.shop
We sell online only. Our workshop in Edinburgh is where everything is made, and it isn’t open to visitors, so email is the way to reach us.
Before you write: the questions page answers most things about delivery and returns, and the care guide covers tunnelling, soot and wicks.